Infinity Outsource: On Vertical Leap. A Step Ahead.
Out-move. Outwit. Outsource. Infinity Outsource Contact Center.
A step ahead on vertical leap... we don’t just lead you the way, we're moving you up!
ABOUT US:
Infinity Outsource is a privately owned and controlled corporation solely providing solutions for Micro, Small & Medium Enterprise in the US, Canada, Australia, and Europe.
Infinity Outsource Contact Center has competent and effective people providing business to business and business to consumer outbound services, online customer chat support, and inbound services. Infinity's experience in delivering the expected quality customer services has been proven in its first two years of operation.
Our clients’ lifeline is our bloodline, that is why we’re keeping not only the best agents on the floor but the efficient and professional in the field of providing best customer service satisfaction. And in so doing the company guarantee intensive scrutiny in enhancing skills and leaping to the next level - moving up for you.
"Infinity achieves long-term plans in the shortest time possible because our vision aligns with yours - targets are realized at less time, less cost, with the finest workforce."
OVERVIEW:
Our company’s advocacy rooted on its core value which is geared up in providing exemplary customer satisfaction with the most economical operational possible. Infinity Outsource is currently a growing customer interfacing facility that provides inbound, outbound voice and non voice Inbound services through Live Online chat which serves the needs of our current and future clients. Ultimately, our goal is to create the best telemarketing approach to our clients designed to meet your customers marketing needs, your number of clients for acquisition and your financial capabilities.
Infinity Outsource envision in delivering and extending the reach of our labor through intelligent and wise outsourcing approaches. We offer specific strategy that is customized to fit your business objectives.
WORKFORCE:
As outsourcing centers become more complex, the importance of having the right staff and supporting resources in the right place at the right time becomes ever more crucial to success. This is the reason why we deploy Telemarketing Operators who are University/ College Educated, Capture customer interactions in their entirety, selectively, on demand, or randomly, collect customer feedback through frequent voice contact , Web, and email surveys to understand drivers of satisfaction, identify improvement areas, and gauge customer loyalty in real time. With agents’ ability, we measure performance to identify execution issues and excellence. We also do bi-monthly clinics, refresher course and regular coaching to create decisions that improve service delivery of products and services, their efficiency, processes, and profits.
BPO – Business Process Outsourcing
Today WE face the challenges of meeting customer expectations while controlling operating costs and making the best use of their resources. While centers of all sizes often struggle with this challenge, it can be particularly difficult in smaller centers, where a single agent can impact performance and customer satisfaction.
With the increased demand and acknowledgement of the quality services we deliver, today Infinity Outsource continue to increase superior quality outsourcing services. We are routinely praised by our clients for our commitment and customer-approach, yet for us it is an obvious manner of doing business based on trust, confidence and professionalism, and because we also position ourselves at the benefit of our clients with less time, effective approach, and positive mind-set attitude.
We are specifically catering to growing/expanding Small and Medium Enterprises, equipped with the right people in place and quality assurance guaranteed.
CUSTOMER CONTACT BPO
Your business is our very main concern – from saving you the money to increasing retention of your customers. We certainly put our heart in the Outsourcing Business because we are evolving at the center of this industry with consistency in our approach to both our clients and the end users of their products and services.
Infinity helps lower costs of clients in converting the ability of the clients to service end-users and business partners effectively, offering them our range of services.
Services:
Outbound (Business-to-Business/Business-to-Consumer)
Appointment Setting
We deal with customer in Business to business and Business to consumer accounts with professionalism. Choose this service from us because we always deliver qualified appointments.
Out-move. Outwit. Outsource. Infinity Outsource Contact Center.
A step ahead on vertical leap... we don’t just lead you the way, we're moving you up!
ABOUT US:
Infinity Outsource is a privately owned and controlled corporation solely providing solutions for Micro, Small & Medium Enterprise in the US, Canada, Australia, and Europe.
Infinity Outsource Contact Center has competent and effective people providing business to business and business to consumer outbound services, online customer chat support, and inbound services. Infinity's experience in delivering the expected quality customer services has been proven in its first two years of operation.
Our clients’ lifeline is our bloodline, that is why we’re keeping not only the best agents on the floor but the efficient and professional in the field of providing best customer service satisfaction. And in so doing the company guarantee intensive scrutiny in enhancing skills and leaping to the next level - moving up for you.
"Infinity achieves long-term plans in the shortest time possible because our vision aligns with yours - targets are realized at less time, less cost, with the finest workforce."
OVERVIEW:
Our company’s advocacy rooted on its core value which is geared up in providing exemplary customer satisfaction with the most economical operational possible. Infinity Outsource is currently a growing customer interfacing facility that provides inbound, outbound voice and non voice Inbound services through Live Online chat which serves the needs of our current and future clients. Ultimately, our goal is to create the best telemarketing approach to our clients designed to meet your customers marketing needs, your number of clients for acquisition and your financial capabilities.
Infinity Outsource envision in delivering and extending the reach of our labor through intelligent and wise outsourcing approaches. We offer specific strategy that is customized to fit your business objectives.
WORKFORCE:
As outsourcing centers become more complex, the importance of having the right staff and supporting resources in the right place at the right time becomes ever more crucial to success. This is the reason why we deploy Telemarketing Operators who are University/ College Educated, Capture customer interactions in their entirety, selectively, on demand, or randomly, collect customer feedback through frequent voice contact , Web, and email surveys to understand drivers of satisfaction, identify improvement areas, and gauge customer loyalty in real time. With agents’ ability, we measure performance to identify execution issues and excellence. We also do bi-monthly clinics, refresher course and regular coaching to create decisions that improve service delivery of products and services, their efficiency, processes, and profits.
BPO – Business Process Outsourcing
Today WE face the challenges of meeting customer expectations while controlling operating costs and making the best use of their resources. While centers of all sizes often struggle with this challenge, it can be particularly difficult in smaller centers, where a single agent can impact performance and customer satisfaction.
With the increased demand and acknowledgement of the quality services we deliver, today Infinity Outsource continue to increase superior quality outsourcing services. We are routinely praised by our clients for our commitment and customer-approach, yet for us it is an obvious manner of doing business based on trust, confidence and professionalism, and because we also position ourselves at the benefit of our clients with less time, effective approach, and positive mind-set attitude.
We are specifically catering to growing/expanding Small and Medium Enterprises, equipped with the right people in place and quality assurance guaranteed.
CUSTOMER CONTACT BPO
Your business is our very main concern – from saving you the money to increasing retention of your customers. We certainly put our heart in the Outsourcing Business because we are evolving at the center of this industry with consistency in our approach to both our clients and the end users of their products and services.
Infinity helps lower costs of clients in converting the ability of the clients to service end-users and business partners effectively, offering them our range of services.
Services:
Outbound (Business-to-Business/Business-to-Consumer)
Appointment Setting
We deal with customer in Business to business and Business to consumer accounts with professionalism. Choose this service from us because we always deliver qualified appointments.
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